Privacy Policy
Last Updated: November 7, 2026
Introduction
Join Our Table Inc. ("Join Our Table", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, make a reservation, purchase a membership, or otherwise use our services.
By using Join Our Table, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Mailing address, if required
- Account login credentials
- Profile information
- Dietary preferences or restrictions
- Special requests
- Emergency contact information, if requested
- Communications you send to us
- Reservation and event information
- Membership information
- Your text-message preferences and a record of your consent (when and how you opted in or out, the wording you agreed to, and the IP address or app version used)
Payment Information
Payments, deposits, and membership purchases may be processed through trusted third-party payment providers. We do not store your complete credit card information on our servers. Payment providers process your payment information according to their own privacy policies and security practices.
Information Collected Automatically
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referral website
- Session information
- Cookies and similar technologies
How We Use Your Information
- Create and manage your account
- Process reservations, deposits, payments, and memberships
- Confirm bookings
- Communicate about upcoming dining experiences
- Share relevant reservation information with restaurants or hosts
- Provide customer support
- Improve our website and services
- Personalize your experience
- Detect fraud and enhance security
- Maintain business and transaction records
- Comply with legal obligations
- Send newsletters or promotional communications if you have opted in
- Send text messages about your reservations, if you have opted in
Information Shared with Restaurants
When you make a reservation or book a dining experience through Join Our Table, we share only the information reasonably necessary for the restaurant or event host to manage your booking and provide the requested service.
- Your name
- Party size
- Reservation date and time
- Dietary preferences or restrictions
- Special requests you choose to provide
Restaurants and event hosts are responsible for handling any information they receive in accordance with their own privacy policies.
Information Shared with Other Guests
Join Our Table dinners are shared tables. To help guests at the same dinner find and get to know each other, your first name is shown to the other guests booked at that dinner, on their reservation ticket and in their reminder email on the day of the dinner. This starts 24 hours before the dinner. If someone books you as their guest, your first name is shown in the same way.
We do not share your last name, email address, phone number, or other details with other guests.
Sharing Your Information
We share your personal information with the following categories of service providers, each of whom processes it only as needed to help us operate our services:
- Payment processing: Stripe, for processing deposits, payments, and membership charges. We do not store your complete card details ourselves.
- SMS notifications: Twilio, for sending reservation-related text messages to users who have opted in.
- Push notifications: Apple, for delivering app notifications to users of our iOS app.
- Email marketing: MailerLite, for sending newsletter and promotional emails to users who have opted in.
- Restaurants and event hosts, as necessary to facilitate your reservation.
- Other guests at your dinner: your first name only, as described above.
- Professional advisors, such as accountants or legal counsel.
- Legal authorities, when required by law.
We do not sell your personal information.
Cookies
- Keep you logged in
- Remember your preferences
- Improve website performance
- Analyze website usage
- Maintain security
Most browsers allow you to control or disable cookies through browser settings. Some website features may not function properly if cookies are disabled.
Marketing Communications
If you subscribe to our newsletter or marketing emails, we may send you updates, special offers, and announcements.
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
Text Messages (SMS)
If you opt in to text messages, we use your mobile number only to send messages about your reservations, as described in our Terms. We keep a record of your consent and of any opt-out so that we can honour your choice.
We do not sell, rent, or share your mobile number or text-message consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except service providers such as Twilio that deliver messages on our behalf.
You can opt out at any time by replying STOP to any message or by turning off text messages in your account settings. For help, reply HELP or email hello@joinourtable.com.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.
Data Retention
- Provide our services
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud or misuse
- Enforce agreements
- Comply with legal obligations
We keep records of your text-message consent and opt-outs for 4 years after your last change, even if you delete your account, so that we can demonstrate compliance with telemarketing laws. These records contain your mobile number and consent history, not your name or email address.
Account Deletion
You may request deletion of your Join Our Table account at any time by contacting us.
We will delete or anonymize your personal information where required by law. Certain information, including completed transaction records, reservation history, fraud prevention records, dispute records, and information we are legally required to retain, may be kept for accounting, fraud prevention, dispute resolution, or legal compliance.
Your Privacy Rights
Depending on where you live, you may have certain legal rights regarding your personal information.
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Request a copy of your personal information in a portable format
- Restrict or object to certain processing of your information
- Withdraw consent where processing is based on consent
- Opt out of receiving marketing communications
We will respond to requests in accordance with applicable law.
UK and European Users
If you are located in the United Kingdom, France, or another country within the European Economic Area, you may have additional rights under applicable data protection laws, including the UK General Data Protection Regulation and the European Union General Data Protection Regulation.
Where required by law, we process personal information only when we have a lawful basis for doing so, including:
- To perform our contract with you
- To comply with legal obligations
- For our legitimate business interests
- With your consent, where required
You also have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of certain personal information, and request correction of inaccurate personal information, subject to applicable legal exceptions.
We do not sell or share personal information for cross-context behavioral advertising.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security practices of those third parties.
International Users
Join Our Table operates internationally. Our services are currently offered, or may initially be offered, in the United States, the United Kingdom, France, and may expand to additional countries over time.
Your personal information may be transferred to, stored, and processed in countries other than your own. We take reasonable steps to ensure that such transfers are protected by appropriate technical and organizational safeguards and are carried out in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Join Our Table
Email: hello@joinourtable.com
Website: https://joinourtable.com